Residential Care
We Care
Harbourside Residential Care delivers quality aged care services 24 hours a day, 7 days a week. Residential aged care offers accommodation and dedicated personal care support with daily activities, mobility equipment, medication assistance, all meals, personal care and assistance with access to other health services. Here at Harbourside we offer a perfect blend of independence and community living. Located in beautiful Shoal Bay, just across from the beach and near shopping and transport, our residence is surrounded by lush parks and landscaped gardens. We take pride in our skilled, friendly staff, including clinical care coordinators, registered nurses, lifestyle coordinators, personal care assistants, chefs, and allied health professionals.
We aim to create a welcoming and secure environment for residents and their families while providing a comprehensive range of aged care services. We aspire to be the preferred local provider for the Port Stephens community. Harbourside Residential Care comprises three distinct buildings, Carter House, Richardson House and Les Johnson House. Each ‘house’ has its communal areas consisting of lounge rooms, dining rooms, courtyards, smaller sitting rooms and areas for resident lifestyle and wellbeing activities. Outdoors there is plenty to enjoy with walking paths, BBQ areas, water features and al fresco dining areas.
Our Key Offerings
Care Services
- - Quality 24/7 care by Registered Nurses, supported by Personal Care Assistants
- - Personal Care Assistants
- - Dementia-friendly principles
- - Access to Clinical Care Coordinators
- - Palliative care
Health and Wellness
- - On-site physio, balance classes, and exercises
- - Monthly podiatry clinics
- - Pet therapy
Social and Lifestyle Activities
- - Scheduled Lifestyle & Activities Program
- - Men’s Group
- - Monthly resident meetings
- - Volunteers and community visitors
- - Fortnightly social bus outings
- - Weekly Happy Hour
- - Annual catered celebration luncheon and birthday party
- -Theme days (cultural, travel, or calendar events)
- - Live entertainment
- - Foxtel in lounge areas
Dining Options
- - Meals prepared fresh on-site by our chefs
- - Hot breakfast served three days per week
- - Additional hot menu choice at lunch
- - Glass of wine, beer, or soft drink with the main meal
Facilities and Amenities
- - On-site laundry Service
- - On-site hairdresser
Room Features
- - Rooms available to accommodate married couples
- - Fully furnished
- - Nurse Call System
- - Ensuite bathroom
- - In-room TV
- - Electric adjustable King single bed
- - Individually controlled air conditioning
Please note: Harbourside Residential Care charges an Additional Services fee of $17 per day for all residents. This fee supports the provision of enhanced lifestyle and comfort options designed to enrich your experience with us (please refer to the items with the additional Services icon). For residents eligible for full government assistance with accommodation costs, a discounted rate of 60% is available, ensuring accessibility for everyone.
Respite Care
Residential respite care, often referred to as short-term care, allows the primary carer to take a much-needed break, or to assist when extra care is needed for a person following a hospital stay or illness.
Palliative Care
Palliative care requires special attention. We have experienced, dedicated staff who are focussed on looking after residents and their families at this emotional time. Our team is trained to provide the highest level of comfort, support & care for residents nearing the end of life.
Room Pricing
Our rooms are of exceptional quality, offering both single and double rooms including rooms to accommodate married couples. Residents and their families are encouraged to personalise their spaces with their own pictures and photos.
Understanding the cost of living in an aged care facility
When arranging aged care, understanding the different fees are crucial for informed decision-making, ensuring financial transparency and planning effectively for the future.
Accomodation Fee
Lump Sum
Daily Payment
Hybrid Fee
Government Assistance
What do I need to do to access Residential Aged Care?
To get started, you will need to follow the steps below. Our friendly, knowledgeable staff are always available to give you or your family advice as you go through the steps. To book a personal tour call our team on 02 4984 1811 or email admissions@harboursideps.com.au
Get An Assessment
Your local Aged Care Assessment Team (ACAT) representative will need to come to your home and complete an assessment of your lifestyle, health and medical history before advising you of your eligibility for a residential aged care home. You are welcome to have a family member or friend with you for support. To organise your assessment call MyAgedCare. Visit their website myagedcare.gov.au.
Find The Right Home
Once you have approval from ACAT, it’s time to find out how we can meet your care needs & check what vacancies we have. Discover the features of Harbourside Residential by contacting a member of our team. We will require your ACAT referral codes & confirmation of your eligibility to receive the services you are seeking. When the time is right, we can organise a tour of one of our homes.
Understand The Costs
To give you peace of mind, make sure you understand the costs involved in entering a residential home and how you can pay for them. MyAgedCare provides comprehensive information on costs and fees. You are also able to speak with a member of our team if you would like more information or have further questions.
Apply For Care
Now that you are ready to enter Harbourside Residential, there is a process to follow to comply with Government regulations. This will assist you in feeling informed & confident in the services that we will provide. A member of our team will guide you through this.
