Feedback
Here at Harbourside we value your feedback, both positive and negative, as it helps us understand what we’re doing well and where we can improve. Your insights enable us to enhance our services, ensuring we continue to meet and exceed your expectations.
How to lodge your Feedback
Verbally
Give feedback VERBALLY in-person or via phone to our staff who will ensure your feedback is lodged in our system.
Online
Lodge your feedback via our online feedback form. Alternatively email direct to feedback@harboursideps.com.au
Paper Copy
Complete the PAPER COPY Feedback Form available at each of our sites which you can fill in and place into the suggestion box or give it directly to a staff member.
Retirement Living
How to lodge your Feedback
Verbally
Give feedback VERBALLY in-person or via phone to our staff who will ensure your feedback is lodged in our system.
Online
Lodge your feedback via our online feedback form.
Paper Copy
Complete the PAPER COPY Feedback Form available at each of our recreation centres which you can fill in and place into the suggestion box or give it directly to a staff member.
Whistleblower Service
Harbourside “WHISTLEBLOWER” Service is there for use if you have a serious concern relating to misconduct or dishonest or illegal activity that may have occurred within the organisation.
How to lodge a disclosure by Post: ‘The Whistleblower Investigation Officer’ (marked private and confidential) Harbourside Port Stephens, 89A Shoal Bay Road Shoal Bay NSW 2315.
How to lodge a disclosure by email to ‘The Whistleblower Investigation Officer’’ : email speakup@harboursideps.com.au