Website disclaimer and Privacy Policy

Last Updated: May 2025

Disclaimer

This website is operated by Harbourside Port Stephens (“the Organisation”). By using this site, you agree to the terms below. These may change without notice, and continued use indicates your acceptance of any updated terms.
We aim to provide accurate, up-to-date information but make no warranties about its completeness or reliability. To the extent permitted by law, the Organisation accepts no responsibility for any loss or damage resulting from use of this site.

Ownership and Use of Content

All content on this site—including text, images, graphics, and branding—is the property of Harbourside Port Stephens and protected by intellectual property laws. You may view or print content for personal use only. Any commercial use or redistribution requires our prior written permission.

External Links

This website may contain links to third-party sites for convenience. These are not controlled by us, and we do not take responsibility for their content, availability, or privacy practices.

Privacy Statement

Harbourside Port Stephens is committed to protecting your privacy and complies with all relevant privacy, aged care, and data protection legislation in Australia.

Collection of Personal Information

We only collect personal information when it is knowingly and voluntarily provided—for example, when you:
– Submit an enquiry
– Subscribe to updates or newsletters
– Apply for a position or volunteer opportunity
– Engage with us as a client, carer or representative
This may include your name, contact details, and information relevant to your request or care needs.

Use and Consent

We use personal information only for the purpose it was collected, or for a related purpose you would reasonably expect. We will seek your consent when required and explain how your information will be used.

You have the right to:
– Access your personal information
– Request corrections
– Withdraw your consent
– Lodge a privacy complaint

We aim to respond to requests within 14 days.

Security

We take reasonable steps to protect personal information using secure systems, restricted access, staff training, and regular monitoring. In the event of a data breach, we will notify you and the relevant authorities in accordance with legal requirements.

A copy of our full Information Privacy Policy is available upon request.
For privacy-related enquiries or to make a request, please contact our Privacy Officer.